Front Desk & Concierge
Our front desk team is available around the clock to help with luggage, directions, local recommendations, and booking changes.
- Available 24 hours.
- Assistance with restaurant reservations and local experiences.
Amenities
Amenities at Clarion Haven
Clarion Haven is designed for guests who want a polished urban stay with room to unwind, work, and connect. Our amenities combine architectural calm with practical comfort.
The hotel is built around stone, glass, and dark timber, with generous natural light. Amenities are spread across the ground floor and mezzanine, all within a short walk from the lifts.
At a Glance
What You'll Find
Explore the spaces and services that make a stay at Clarion Haven feel effortless.
Lobby Lounge
Open from early morning until late evening. Serves coffee, tea, and a short drinks list.
Quiet Work Areas
Located on the mezzanine level. Available 24 hours for hotel guests.
Guest Services
Available 24 hours. Concierge-style assistance for dining and experiences.
Group Stays
Suitable for weddings, corporate groups, and family gatherings. Dedicated group coordinator available.
Card Lounge
No online play or wagering. Open to hotel guests aged 20 and over.
Social Heart
A Space to Settle In
The lobby lounge is designed for unhurried moments. Stone, glass, and dark timber frame a space that feels both metropolitan and calm, with sculptural lighting and seating arranged for conversation.
- Open from early morning until late evening.
- Coffee, tea, and a short drinks list are available.
- The lounge connects directly to the restaurant and bar.
Designed for Conversation
Seating is arranged in small clusters, with a mix of lounge chairs and low tables. The space works equally well for a morning coffee, an afternoon meeting, or a quiet evening drink.
- Natural light from floor-to-ceiling windows during the day.
- Warm, indirect lighting in the evening.
Mezzanine Focus
Focus When You Need It
The mezzanine level includes dedicated quiet work areas with desks, ergonomic chairs, power outlets, and reliable Wi-Fi. The space is designed to feel separate from the social areas, so you can concentrate without distraction.
- Available 24 hours for hotel guests.
- Natural light and adjustable task lighting.
- Printing and basic office supplies available on request.
A Change of Scene
For guests who prefer a less formal setting, the lobby lounge and restaurant also offer comfortable spots for laptop work during quieter hours, with power access and table service.
- The lobby lounge is quieter in the mid-morning and late afternoon.
- The restaurant offers table service for coffee and light meals.
Practical Support
Guest Services
Everyday details are handled with care, so you can focus on enjoying Tauranga.
Housekeeping & Laundry
Daily housekeeping keeps rooms fresh, and a same-day laundry and pressing service is available for guests who need it.
- Daily housekeeping included.
- Laundry and pressing available at an additional charge.
Parking & Transport
Secure on-site parking is available for guests, and the front desk can arrange airport transfers or taxi bookings.
- On-site parking subject to availability.
- Airport transfer can be arranged with advance notice.
Group Stays
Room for Everyone
Clarion Haven welcomes group bookings, from wedding parties and family gatherings to corporate groups. We offer flexible room configurations and can block rooms together on request.
- Dedicated group coordinator available.
- Flexible room configurations for different group sizes.
- Event spaces can be arranged in the restaurant or lounge.
Tailored Support
Our team can help with group dining reservations, local activity bookings, and transport coordination. We aim to make group stays as smooth as individual ones.
- Group dining menus available on request.
- Assistance with local experiences and transport.
Adult-Only Space
A Refined Evening Option
The card lounge is a quiet, adult-only space on the mezzanine level, designed for social card play in a refined hotel setting. It features physical tables, lounge seating, and a relaxed evening format.
- Open to hotel guests aged 20 and over.
- Physical tables and lounge seating only.
- No online play or wagering.
Social, Not Competitive
The lounge is intended for friendly games among guests, not high-stakes play. It is a place to enjoy an evening with a drink and good company, in keeping with the hotel's calm atmosphere.
- A short drinks list is available.
- No cash games or wagering of any kind.
Your Stay Awaits
Ready to Experience Clarion Haven?
Book your stay directly with us for the best rates and personalised service. Our team is also happy to answer any questions about our amenities.
Direct booking benefits available. Contact us at +64 7 555 3168 or [email protected].